Hi, I'm Hai, an IT Manager from Vietnam.

As a Project Manager and Solution Architect, I specialize in agile methodologies like Scrum and Kanban, adhering to ITIL v4 practices. My career is marked by cost reductions and enhanced system functionalities. I have a proven track record in resolving complex business and technical challenges. I am a strong leader, capable of collaborating effectively with team members across all levels and departments. My expertise encompasses the entire project lifecycle, from requirement analysis to deployment and user training.

I am committed to advancing my career, with a focus on the IT sector, enhancing my skills across various IT domains, and conducting research on IT-related topics. I stay informed through various media and practical experiences. I am working towards Microsoft Master and Cisco Expert certifications to further contribute to my field. Additionally, I am learning Japanese to better understand the market and continuously improving my English to effectively communicate with international clients and partners.

"Everyone is customer, customer is top priority and the number one. Serve the customers by giving them a little more.”